1. Acceptance of Terms

By accessing and using the bdapallets.com website (“Website”) or placing orders for our products, you agree to comply with these Terms and Conditions (“T&C”), our Privacy Policy,  and all applicable laws. If you do not agree, please refrain from using our services.

2. Description of the Service

BDA Pallets is a distributor of wooden pallets and packaging solutions, offering:

• Personalized quotes.
• Direct sales to companies (B2B).
• Technical consulting on pallet standards.

3. Purchase Process and Quotes

• Quotes: Prices are valid for 15 days unless material costs change.
• Orders: They must be confirmed in writing (email or signed document).
• Invoicing: It will be issued as agreed in the purchase order.
• Cancellations: Only accepted prior to production confirmation.

4. Warranties and Returns

• Quality: We guarantee pallets that meet the agreed specifications.
• Claims: Must be submitted in writing with photos/documentation within 72 hours.
• Returns: Only accepted for defective products or errors in the order.

5. Intellectual Property

• Site Content: Logos, designs, texts and catalogs are the property of BDA Pallets. Reproduction without authorization is prohibited.

6. Limitation of Liability

• Technical errors: We reserve the right to correct erroneous information on the Website (e.g. prices, stock).

7. Subscribing messaging

BDA PALLETS LLC may send customer care messages to your mobile device. Message frequency may vary. On average, you may receive 1-2 messages per month.

To opt out of receiving SMS messages from BDA PALLETS LLC, reply STOP at any time. For help or more information, reply HELP or contact us directly.

Message and data rates may apply. For details on how your information is handled, please review our privacy policy at https://bdapallets.com/privacy-policy/.

8. Modifications

We may update these T&C at any time. Changes will be effective upon posting on the Website.

Thank you for choosing BDA PALLETS LLC.